Scope
This policy applies to information collected through the Orbitra public website, demo requests, email conversations, event follow-ups, and related business communications. Orbitra Security is a Canadian company and handles personal information in accordance with applicable Canadian privacy requirements.
Customer use of an Orbitra product, pilot, proof of concept, or paid service may also be governed by a separate agreement, order form, data processing addendum, or security schedule.
Information We Collect
We may collect information you provide directly, including name, work email, company, team size, message content, and any details you choose to include in a demo request or email.
We may also collect limited technical information from website visits, such as browser type, device type, approximate region, referring page, and pages viewed, when needed to operate, secure, or improve the site.
If you participate in a demo, pilot, or evaluation, we may receive business contact information, implementation context, and security or identity environment details that you authorize us to review.
How We Use Information
- Respond to demo requests, questions, and business inquiries.
- Schedule meetings and provide product information.
- Operate, maintain, secure, and improve the website.
- Understand customer needs and evaluate product fit.
- Detect, prevent, and investigate misuse, security issues, or fraud.
- Comply with legal, accounting, contractual, and compliance obligations.
Cookies and Local Storage
The public website uses local storage to remember whether you accepted or declined the cookie and trust notice. We may use essential cookies or similar technologies for site reliability, security, and basic preference storage.
You can clear local storage or cookies through your browser settings. Some site preferences may reset when you do this.
Retention and Security
We keep information for as long as needed for the purposes described in this policy, including responding to requests, maintaining business records, meeting legal obligations, and protecting our rights.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service or email communication can be guaranteed to be completely secure.
Your Choices and Rights
You may ask us to access, correct, update, delete, or limit use of personal information you have provided to us, subject to legal, security, and contractual limits.
You can also ask us to stop sending non-transactional messages. We may still send administrative, security, or relationship-related communications when appropriate.
Contact
For privacy questions or requests, contact Orbitra Security at hello@orbitrasecurity.com.
Last updated: July 8, 2026